The following situations are not covered under the free warranty, but paid services are available:

• Damage caused by human factors such as improper operation, accidents, misuse, abuse, or force majeure (e.g., water ingress, impact damage).

• Malfunctions resulting from unauthorized disassembly, modification, or the use of non-original accessories/parts.

• Natural wear and tear of consumable parts like batteries, tires, and print heads.

• Failures caused by an operating environment (e.g., power supply, network) that does not meet the product's technical requirements.